🚗 What Is an ICBC Claim?
ICBC (Insurance Corporation of British Columbia) offers medical coverage after a motor vehicle accident. If you’ve been injured in a crash, you’re likely eligible for pre-approved treatment—no doctor’s referral required—as long as you start within 12 weeks of the accident.

💡 ICBC-Covered Treatments at ActiLife
At ActiLife Physiotherapy & Rehab in Coquitlam, we offer ICBC-approved care including:
- Physiotherapy: 25 sessions
- Massage Therapy (RMT): 12 sessions
- Acupuncture: 12 sessions
- Chiropractic & Kinesiology: Also available under ICBC
✅ Most sessions are fully covered by ICBC—no out-of-pocket cost for pre-approved visits.
📞 What Happens When You Contact Us
When you call or visit ActiLife, our front desk team will ask for:
- Your ICBC claim number
- Date of your accident
- Your name, birthdate, contact info
- If you’ve received treatment elsewhere
Once verified, we usually book you in same-day or within 2-3 days based on availability.

🧑⚕️ What to Expect from Your First Treatments
1) Physiotherapy
Our licensed physiotherapists assess your pain, movement, and injuries. You’ll receive hands-on therapy, targeted exercises, and personalized recovery plans.
2) Acupuncture
Our acupuncturists use gentle, fine needles to stimulate healing, reduce inflammation, and relieve tension—a great complementary treatment for pain and stress.
3) Massage Therapy (RMT)
Our massage therapists work on your soft tissues and muscles to improve circulation, reduce pain, and enhance flexibility.
🧾 How We Support You at ActiLife
Our reception team is here to guide you through every step:
- Schedule and manage your appointments
- Communicate directly with ICBC
- Track your approved sessions
- Request treatment extensions when needed
- Ensure a stress-free recovery process
💬 FAQs – Common Questions About ICBC Claims
Q: Can I start treatment without a doctor’s referral?
A: Yes! No referral is needed if you start within 12 weeks of your accident.
Q: Do I have to pay anything?
A: In most cases, no. ICBC fully covers pre-approved sessions.
Q: Can I change clinics if I started treatment elsewhere?
A: Yes, just let us know and we’ll help you switch smoothly.
📍 Visit Us in Coquitlam Today!
If you’re unsure how to start your ICBC rehab journey, call us—we’ll guide you from start to finish.
📞 Phone: +1 604-464-3355
🌐 Website: actilifephysio.ca
📍 Address: #206, 3001 Gordon Ave, Coquitlam, BC V3C 2K7
We’re committed to helping you recover—one step (or session) at a time.